Functions:

• Attention by telephone and in writing.
• Incident management of online orders.
• Tracking of parcel shipments.
• Stock management.
• Assistance to Social Networking consultations.
• Management of payments and returns.
• Administrative tasks.

Knowledge:

• Studies related to commerce and administration.
• Previous experience in customer service.
• Knowledge of Office.
• Languages: high level of English.

Profile:

• Excellent oral and written communication skills.
• Ability to use computer tools.
• Flexibility and teamwork.
• Desire to belong to a company in continuous growth.
• Knowledge of the retail sector.

Conditions:

• Permanent full-time contract.
• Flexible work schedule of on-site and telecommuting.
• Career plan.
• Employee discount.
• Other advantages.